Privacy Policy

Effective date: April 26, 2026

This Privacy Policy explains how OffscreenAI and Bytomonic Labs LLC ("we", "us", "our") collect, use, share, and protect personal information when you use our website, desktop application, and related services.

1. Information we collect

Account information

When you create an account, we collect your email address, password hash, and basic account metadata (for example account ID, role, timestamps, and settings).

Billing information

Payments are processed by third-party payment processors such as Stripe. We do not store full payment card numbers on our servers. We may receive billing metadata such as payment status, payment IDs, and subscription state.

Content you provide

You may provide content such as interview messages, uploaded documents (including CVs), job descriptions, screenshots, and settings. We process this content to deliver the service features you request.

Usage and technical data

We may collect technical logs and diagnostics, such as IP address, approximate location, device and OS details, app version, browser or client metadata, error logs, and feature usage events for security, fraud prevention, operations, and product improvement.

2. How we use information

• Provide, maintain, and improve the product and customer support.
• Authenticate users and secure accounts.
• Process purchases, credits, subscriptions, and refunds.
• Prevent abuse, fraud, unauthorized access, and policy violations.
• Comply with legal obligations and enforce our Terms of Service.
• Communicate service notices, updates, and important account messages.

3. Legal bases for processing (EEA/UK where applicable)

• Contract performance: to deliver the services you request.
• Legitimate interests: to secure and improve our services.
• Legal obligations: for tax, accounting, and regulatory compliance.
• Consent: where required by law (for example optional communications).

4. How we share information

We do not sell personal information. We may share data with:

• Service providers (hosting, authentication, analytics, support, payments).
• AI model providers to process prompts and content needed to generate responses.
• Professional advisors and auditors under confidentiality obligations.
• Authorities when required by law or to protect rights and safety.
• Successors in connection with a merger, acquisition, or asset transfer.

5. Data retention

We retain personal data for as long as needed to provide services, maintain business records, resolve disputes, and comply with legal obligations. Retention periods vary by data type and legal requirements. We may anonymize or delete data when no longer needed.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

7. International data transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border data transfers.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability. You may also withdraw consent where consent is the legal basis.

To submit a privacy request, contact us at privacy@offscreenai.com. We may need to verify your identity before fulfilling requests.

9. Children

Our services are not directed to children under 18, and we do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and update the effective date.

11. Contact

If you have questions about this Privacy Policy, contact us at privacy@offscreenai.com.